lux furniture

Privacy Policy

Last Updated: December 2026

At LuxFurniture.ae, we are committed to protecting your personal information and ensuring a safe and secure shopping experience. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Phone number

  • Email address

  • Delivery address

  • Billing details

  • Order history

b. Non-Personal Information

  • Browser type

  • Device information

  • IP address

  • Pages visited

  • Cookies & tracking data

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders

  • To confirm payments and send updates

  • To respond to your inquiries and support requests

  • To improve website functionality and user experience

  • To personalize product recommendations

  • For marketing emails or promotional messages (only if you opt-in)

  • To prevent fraud and enhance security

3. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your preferences

  • Improve website performance

  • Provide a smooth shopping experience

  • Analyze visitor behavior

You can disable cookies through your browser settings, but some features of the site may not work properly.

4. Sharing of Information

We do not sell or trade your personal information.

Your data may be shared only with:

  • Delivery partners

  • Payment processors

  • Customer support services

  • Legal authorities (only if required by law)

All third-party partners follow strict privacy and security standards.

5. Data Protection & Security

We take security seriously and use:

  • SSL encryption

  • Secure payment gateways

  • Access-controlled systems

  • Regular security checks

While we strive to protect your data, no online system is 100% secure. You use our website at your own risk.

6. Your Rights

Depending on your region, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (where applicable)

  • Opt out of marketing messages at any time

  • Disable cookies through browser settings

7. Data Retention

We retain your data only as long as necessary for:

  • Fulfilling your orders

  • Legal requirements

  • Providing customer support

After this period, your data is securely deleted.

8. Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For questions or support, you may contact us at:
📞 Phone: +971 52 361 7845
📧 Email: info@luxfurniture.ae
📍 Location: Al Quoz 4, Dubai, United Arab Emirates